Drilling Protection Coverage

Drilling Protection
If your new ball cracks when it’s drilled by a pro shop, Bowlersmart.com will replace your ball free of charge! Manufacturers’ warranties typically do not cover for cracking during drilling and drillers are not held responsible for their mistakes or defects in the ball.

Terms & Conditions
Coverage only applies to cracking damage as a result of drilling. Any claims must be filed within 3 days of drilling. Ball must be returned to bowlersmart.com for inspection along with an itemized receipt for drilling fees. Drilling fees will be refunded in the form of a bowlersmart.com gift certificate and will only pertain to actual drilling, no grips/slugs/etching/etc… covered. Max of $75 per claim. A replacement ball will be shipped out for FREE. In the event that a replacement ball is not available bowlersmart.com will, at its discretion, provided a comparable ball or refund the original cost of the ball as a gift certificate. Non-refundable once the ball has been received by the customer.

Place your order before 2PM EST Monday - Friday (excluding holidays) and your order will ship out same day for in stock and available products. In stock items will ship out the following weekday if purchased after 2PM EST.

BowlersMart.com is happy to provide FREE Express shipping for items that are in stock and available to the following states:

FREE Express Delivery within 2 Business Days to Florida, Alabama, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, Ohio, South Carolina, Tennessee, Virginia

FREE Express Delivery within 3 Business Days to Arkansas, Connecticut, Delaware, District Of Columbia, Illinois, Indiana, Iowa, Kansas, Maine, Massachusetts, Pennsylvania, West Virginia, Missouri, New Hampshire, New Jersey, New York, Oklahoma, Rhode Island, Texas, Vermont

For states not listed above, in stock Items may take 3-5 business days to arrive depending on your location. (2-10 days in AK, HI, PR, GU, APO, FPO).

We use USPS Priority Mail, Parcel Post, UPS and FedEx as our methods of shipping. Ground Shipping is ALWAYS free in the USA (except Alaska, Hawaii, Puerto Rico, Guam, and APO / FPO addresses), no matter how many items you order, no matter the weight, no matter the distance!

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International Shipping - Duties, & Taxes & Return Information

Duties & Taxes - If shipping international, duties and taxes will need to be paid locally. BowlersMart.com is not responsible for any local duties or tax fees.

Returns - We gladly ship worldwide, but please note that international customers are responsible for all return shipping and handling costs. If you wish to return your order, you must cover all shipping fees, duties, and any additional charges incurred. We recommend using a trackable shipping method to ensure your return reaches us safely. For more details, please review our full return policy or contact our customer support team.